TTourCore
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Operating System for Travel Companies

The AI-ready operating system for modern travel businesses.

TourCore connects bookings, suppliers, documents, payments, customer portals, finance and AI email & voice workflows — built for tour operators, travel agencies, DMCs, wellness travel and visa services.

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Built out of real operations work with Reisebüro König, Visit-SPA and other specialists. Tenant-isolated, GDPR-compliant, EU-hosted.

The problem

Travel businesses are still running on disconnected tools.

Website, bookings, emails, invoices, documents, suppliers and accounting live in different systems. Every quarter that costs hours — and mistakes.

  • Website in one system
  • Bookings in another
  • Invoices in email
  • Documents in folders
  • Calls not logged
  • Payments manually checked
  • Suppliers scattered everywhere

The solution

TourCore connects the entire workflow.

One platform — from the first lead to the books. Add modules as your business grows.

  1. 01Lead
  2. 02Offer
  3. 03Booking
  4. 04Documents
  5. 05Payment
  6. 06Supplier
  7. 07Accounting
  8. 08Customer portal

Modules

Ten building blocks — one platform.

Start with the modules you need today. Add more as your business grows.

Bookings

Online booking, inquiry pipeline, offers, confirmations — from lead to paid trip.

Packaging

Build your own travel products from hotel, flight, transfer, insurance and service components — with margin, availability and supplier logic.

Customer portal

Travellers see bookings, payments, documents, messages and status — GDPR-compliant with full audit trail.

Supplier portal

Hotels and partners manage profiles, rooms, availability and invoices directly — no more email ping-pong.

FinOps

Incoming invoices from email, OCR, approval queue, DATEV export, card/FX reconciliation — from booking revenue to bookkeeping entry.

AI email

RAG-grounded drafts, auto-send for safe intents, human approval everywhere else. AI where the work happens.

Voice

STARFACE integration, caller identification, live summary, automatic follow-up tasks with GDPR consent.

Visa & Consular

Application intake, checklists, passport upload, case status, pass-through positions — for travel agencies and visa specialists.

Website CMS

SEO pages, hotel/destination pages, multilingual, schema/canonical/sitemap — one codebase, many brands.

Security

Tenant isolation, PII encryption at rest, GDPR DPA/TOM, audit logs, consent records — built for sensitive travel data.

AI-native

AI where the work happens — not as an external chatbot.

Four applications of the same RAG/LLM/OCR layer. Email, voice, documents and invoices — each with human approval for sensitive actions.

AI email

Inquiry → reply draft

RAG-grounded draft with customer history and hotel knowledge — agent reviews and sends.

maria.schmidt@example.de

Today, 10:42 · Subject: Cure in April

Hello,

we would like to book a cure in Karlovy Vary in April, two people, around 14 days. My husband has joint problems (arthritis), I need an eye cure. Which hotels would you recommend? Half board is important to us.

Kind regards,
Maria Schmidt

Voice

Call → summary + tasks

Live transcription, topic detection and automatic follow-up tasks — with consent.

+49 30 4855-3401 → Visit-SPA hotline

14:18 · 03:42 duration · consent OK

Agent: Visit-SPA, Sabine Müller — how can I help?
Caller: Hi, this is Mr. Becker. I booked last year at Hotel Imperial, booking 47812. My knee is acting up again — can we do it again, same hotel but two weeks later than originally planned?
Agent: Of course, one moment, let me check…
[…]

Document intelligence

Passport scan → structured data

OCR + validation — passport fields straight into the booking record.

passport_schmidt.pdf

2 pages · 1.4 MB · uploaded 11:08

PDF with two pages — main passport page with photo, data and MRZ; back page with address. German document, MRZ in Latin script.

FinOps

Incoming invoice → DATEV journal entry

OCR + account proposal — four-eyes approval workflow.

Hotel Imperial Karlsbad GmbH

Invoice RE-2026-04812 · 2026-04-14 · 1 page

Service period: 2026-04-01 – 2026-04-14
Guest: Becker, Hans
Service: half board, 14-day cure
Net: 2,540.00 €
VAT 21 %: 533.40 €
Gross: 3,073.40 €
IBAN: CZ-IBAN — due in 14 days
  • Booking referenced:BK-47812

Ready to modernise your travel business?

In 30 minutes we will show you how TourCore connects your concrete workflows.

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