Magic-link login
Travellers open the portal via a signed link in the confirmation email — no password needed.
Module · Customer Portal
Travellers see everything — without a call, without login friction.
Bookings, documents, payments, appointments and messages in one GDPR-compliant portal with magic-link login (no password).
What it solves
- Status calls per booking — agents answer manually
- Documents via email with uncontrolled attachments
- Password-reset flows with friction loss
How it works
Trip overview
Current booking, past trips and upcoming appointments in chronological view.
Secure documents
Passport upload, tickets, vouchers and invoices encrypted, with audit log on every access.
Payment status
Live payment status, open instalment plans, receipts — straight from FinOps.
Message stream
Inquiries to the agency with booking context, replies in the same thread — no email ping-pong.
Anonymisation
GDPR Art. 17 — deletion request in-portal, anonymisation with retention period (GoBD-compliant).
Inside TourCore
Magic-link token has 15-minute TTL and is single-use. The portal reads all data through tenant-scoped repository layers; a session sees only the logged-in traveller’s data, enforced technically.
Experience the portal as a customer.
We send you a magic link for our demo tenant — see the portal as a traveller would.